Graphical user interface, application Description automatically generatedText Box: Employee Spotlight Tyanna Moore Text Box: What is the greatest challenge you have had to overcome in your life thus far? Learning to let go Text Box: What is your job title? Payroll/HR How long have you been with the company? 4 Years 7 Months What do you like best about working at Royal? I admire the company's work ethic What did you do before coming to Royal? I worked for another dealership What would you do (for a career) if you weren’t doing this? Maybe Photography Tell us a little about your family. Everyone in my family loves to sing What did you want to be when you were a child? A Teacher What would you most like to tell yourself at age 13? Don't grow up too fast How do you define success? Achieving my personal goals What three traits define you? Generosity, Determination, Integrity What is your personal philosophy? Patience, Persistence and Perseverance What's one thing you couldn't live without? Music What's one thing you cannot resist? Berry Chantilly Cake What's your greatest fear? Mice and Possums What does true leadership mean to you? To inspire others to find the best in themselves   

Text Box: Where is your favorite place to be? My mother's house What is your favorite thing to do? Go to the Spa and relax Where is the best place you've traveled to and why? Hawaii. The beauty and serenity What’s the weirdest job you’ve ever had? I used to work at a call center on Van Ness it was a sweat shop, they would yell at us to "DIAL" "DIAL" If you could do another job for just one day, what would it be? Radio Announcer A dog lying on a blanket Description automatically generated with low confidenceText Box: What is the best book you've ever read? The Marble Faun of Grey Gardens What is the weirdest thing you've ever eaten? A Frog Leg What is your hidden talent? I'm the best at impersonations What is the first thing you would buy if you won the lottery? Pay my house off Tell us something that might surprise us about you? I love the outdoors, camping, fishing, skiing What do you like to do in your free time? Hang out with friends and family What are your three most overused words/phases? Hi this is Tyanna , How much PTOdo I have What is on your bucket list? To go to Ice land the blue lagoon Where is your hometown? San Francisco

Reserved: A Note from Andy 

 

 


A person wearing a suit and tie smiling at the camera Description automatically generatedDear Team Royal:

 

Just want to start by thanking everyone for another great year. Hard to believe that the holidays are here, and we are about to wrap up our 75th year in business. It was 75 years ago that Walter Anderson, an orphan from Arkansas, incorporated Royal. Fun fact about Royal - Royal’s name originated from the Royal typewriter. When Walter went to incorporate the company, they asked him for the name of his company. At that exact moment, Walter noticed that the clerk was typing on a Royal typewriter. And Walter replied, Royal Motor Sales. And Royal was born! 

 

I am super excited that we get to celebrate, in person, with your families, our 75th anniversary, and the holidays, on December 9th. It has been over three years since we have hosted this special annual family holiday event. And this event will be our best one yet. We will turn the Audi showroom into a casino.  Santa will make an appearance, a magician, tons of raffles prizes, catered dinner and much more! And most importantly this is an opportunity to celebrate each and every one of you, and thank you for your contributions to Royal. 

 

In other news, we are finally set to break ground in a couple weeks on showroom projects for our VW and Mazda brands. It was a long process to get all the approvals to make this happen, but we finally have a start date. I am looking forward to giving our team, and our clients, a state-of-the-art facility to experience all the latest VW and Mazda product. 

 

In closing, as I was reviewing the years of service awards, I was so proud to see that nearly 70 percent of our team has been at Royal for five or more years. This is very hard to find, and a testament to all of you for making Royal a great place to come to work every day. We are a big family, and we certainly challenge each other, but we also learn from one another, and have a shared purpose in mind to create an environment where people matter most. And our clients see this, and feel this, and tell us so, in the thousands of five-star reviews and positive customer service surveys. And we won’t stop! We will keep pushing to grow and achieve higher goals, but we will do it the Royal Way! 

 

With much appreciation, 

 

 Andy

 

 

 

Reserved: Industry News 

 


Your Volvo car will understand you when you’re not at your best – and step in when you need support

 

 We all like to think that we’re good drivers, but we also know that even the best among us make mistakes. People can be distracted, stressed, drowsy or in another state that impacts driving. And when people are not at their best, they may need help.

 

To reach our vision of a future with zero collisions, we have to look at all the reasons for why a crash might happen. Traditionally, we have focused on getting our cars to better understand what’s happening around them to help protect the people inside.

 

But to break new ground in how to protect people, we need to go further – we need to improve the car’s understanding of the driver’s state.

 

 

The new ID. Buzz is the Bus of the future.

·       ID. Buzz and ID. Buzz Cargo are Europe’s first all-electric MPV and van range

·       ID. Buzz provides five people and all their luggage space for travel, sport and everyday life

·       Up to 264-mile1 range with easy ‘Plug & Charge“ capability

 

Copenhagen, August 2022 – The ID. Buzz reflects a new era for motoring. Volkswagen Commercial Vehicles has already begun sales in Europe and the first vehicles will be delivered to their owners this Fall. There are two versions: the ID. Buzz2 MPV and the ID Buzz Cargo1 van. The ID. Buzz is an avant-garde vehicle for families, active people and businesses. 

 

 

Reserved: Industry News 

 

 

 


Audi earns top-ranked honors in MotorTrend's Ultimate Car Rankings

 

·       Audi earned top-ranked honors with more first place finishes and podium wins than any other luxury automaker in MotorTrend's Ultimate Car Rankings for second half of 2022

·       Five Audi models across various categories awarded first place finishes recognized for excellent technology and safety

·       MotorTrend updates Ultimate Car Rankings twice a year; award criteria based on value, safety, and over 70 years of vehicle-testing experience

 

2023 MAZDA CX-50 MERIDIAN EDITION FURTHERS THE OUTDOOR EXPERIENCE

 

 

Three New Offerings for Customers to Personalize CX-50 to Best Fit their Active Lifestyles

·       On sale this fall, CX-50 Meridian Edition features exclusive 18-inch wheels and Falken all-terrain tires with a starting MSRP1 of $39,950

·       Apex Package enhances Meridian Edition with roof platform and more

·       Meridian Choice Package elevates remaining CX-50 models with essential outdoor accessories

A couple of cars parked on rocks Description automatically generated with low confidence

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Text Box: Royal sponsors Trey Lance Visit to UCSF Benioff Children’s Hospital When Trey was a rookie, he partnered with Chipotle and they put Trey’s Chipotle order in the app for the public to be able to order. Part of that deal was the Chipotle would donate the first $5,000 made from those orders to a charity of his choice. Trey was so moved by the visit that he would like to donate the $5,000 to the hospital. Reserved: Community Giving


Royal’s 12th Annual Back To School Event – UCSF Benioff Children’s Hospital
 
Reserved: Community Giving

Reserved: Team Royal in Action 



Reserved: Team Royal in Action 



A couple of men looking at a paper Description automatically generated with low confidenceReserved: Team Royal in Action

Reserved: Team Royal in Action

 

 

 

 

 

 

 

 

 

 

 



Reserved: Client Success Stories 


Logo, icon Description automatically generatedNancy R.

 

I highly recommend Bryan and Royal Auto Group on Howards St. I am very impressed with the manner in which they do business. This was the first time I used this service center and I will definitely return and let others know about my great experience. I definitely appreciate well run auto businesses with helpful and caring service people and mechanics (thanks, Brad!). Today’s experience restores my faith in humanity.

 

Logo, icon Description automatically generatedDiana S.

 

Danny and his team did a fantastic job. After having gotten into a small fender bender with an autonomous vehicle, I had some damage to my front bumper and motion sensor. Danny thoroughly explained all of the work that needed to be done and made sure to only do the work that was necessary. In addition my car was ready earlier than promised, which was an added bonus. I feel like I received a fair deal, which helped take some of the sting out of an extremely annoying situation. I would recommend Royal Auto Group Body Shop and will be back if ever needed.

 

Daria G.

 

The customer service is exceptional at this dealership! A separate thank you to Sergey Chulikanov who went out of his way to get me approved for the lease. He was most helpful, polite and professional. I am new to the city and the country in general so it was no easy way but he made it all a great experience! If you are looking for an excellent car and a hassle free experience- look no other way! Thank you so much!

Logo, icon Description automatically generatedLogo, icon Description automatically generated

Kyle M.

 

My wife and I were shopping for our first car in fifteen years. On one hand, new car. On the other hand, having to deal with dealerships. We ran into our share of underhanded dealerships before we considered a Volvo. I was already a little jaded when we arrived at Volvo San Francisco, but Jacob, our salesman, put me at ease. After he started working with us, I kept looking for anything suspicious. It had already become a force of habit. Eventually I gave up: Jacob is just a good, honest guy selling cars. We also dealt with Angela in financing, and she was a pleasure to work with. Overall our experience with the dealership was excellent. No pressure, no hassles, no hidden costs, no upselling, everything was as straightforward as we would have wanted. Price tag aside, it made buying a new car the joyful experience it should be. I wouldn't hesitate to recommend friends and family to Volvo SF.

 

A group of yellow stars Description automatically generated with medium confidenceMeredith

Love this place especially Johnny. It’s why I still have my 12 year old Audi. They always take great care of me and my car, and I never feel overcharged or told to repair something that isn’t needed, in fact maybe the opposite

 

Shape, circle Description automatically generatedText Description automatically generatedText Description automatically generatedReserved: Special Occasions

 

Reserved: Employee Anniversaries 


I want to express my personal appreciation for your achievement of this milestone. Loyal and dedicated employees like you are the foundation to any successful company. Thank you for your contribution to our success.” Andy 

 

Lawrence Lee, 25  |  Raymond Ahner, 24,..|..Craig Folery, 23  |  Chi Lam, 22

HUNTINGTON, GREGORY T

21

LIU, JOHNNY

21

OATRIDGE, MIRIAM

21

ALBERTO, SERGIO D

19

GARCIA, NICHOLE L

19

HANSEN, ANDREW F

19

ALBERTO, MIGUEL S

18

AU, LORENZO

18

CONTRERAS HERNANDEZ, DELIO

18

MANLULU, RICHARD S

18

SUNG, CHRISTOPHER K

18

TORRES, DANIEL A

18

HERNANDEZ, JOSE A

14

MARCHEWKA, KAZIMIERZ

13

YARED, JAMES C

12

DUMA, SONNY R

11

PADILLA, LUIS M

11

SANCHEZ, LUIS R

11

BELTRAN, CANDY

10

ZHEN, WEN H

10

ASINO, LAWRENCE R

9

MARTINEZ, FRANCISCO J

9

VARGAS, RONALD G

9

WEBER, MITCHELL B

8

BAUER, PETER A

8

BROWN, JESSE

8

GUADAGNE, JOSEPH

8

JURADO, KLEVER

8

LEE, FRANK

8

ARMSTRONG, JEROD

7

LAGUNERA, KATRINA P

7

SANCHEZ, LUIS SIERRA

7

SCIARRETTA, STEVEN

7

YOUNG, CHELLATE

7

GIGLIOTTI, JAMES

6

MENDEZ, ROMEO J

6

MORGIA, CZARINA V

6

ROQUE, JUAN

6

CASTELLON, JUAN R

5

GOMEZ-FARFAN, ADRIAN

5

GUTIERREZ, ANAHI

5

HERNANDEZ, GERARDO A

5

KELLY, AARON

5

LOUIE, STEVEN R

5

MODJTABAVI, MALAK M

5

TOPALYAN, ROBERT

5

ZAPATA VENEGAS, LUIS MIGUEL

5

ZEKRIA, OBAIDULLAH

5

 

 

 

Reserved: Mission Statement 


Text Box: Our Core Values

Text Box: Integrity – We Will always strive to do the right thing. Our commitment to the truth is unwavering. Teamwork – The good of the team comes before personal pride, comfort level, or agenda of any one person. When we work as a team and trust and respect one another, we can all achieve at a much higher level. Attention to Detail and Accountability – We will become brilliant in the basics and commit to doing the ordinary things extraordinary well. A personal choice rises above one’s circumstances and demonstrate the ownership necessary for achieving key results: To see it, own it, solve it, and do it. Doing it right the first time is not our goal, but our standard. We will hold ourselves responsible for this attention in detail in all our duties. Continuous Improvement – We constantly seek growth and innovation. Every day we keep our egos in check in order to seek out and improve upon areas of opportunity within ourselves and our team. Commitment to Customer Enthusiasm and Urgency – Every day we recommit ourselves to exceeding the customer’s expectations. We will serve one another and customers with urgency because later is too late. Later is too late. Personal Growth – We will work as hard on ourselves as we do on our job, because our business will get better when we get better. Fun – Fun is the key to an enjoyable workplace. It encourages energetic contributions from our team members and creates an upbeat environment for our internal and external customers that helps differentiate us from the competition.